Ingersoll Rand is one of the oldest major industrial supply companies in the United States, being originally founded as a rock drill company in 1871, and today ranks as a global leader in the production of a wide range of industrial products. Though most of its operations remain centered in the United States and North America, the company recently reincorporated itself in the Republic of Ireland, in order to avoid some U.S. tax concerns and to gain easier entry into the European Union market.
Ingersoll Rand has four primary divisions: climate solutions, industrial technologies, residential solutions, and security technologies. Their air compressors are produced by the industrial technologies division and primarily branded using the Ingersoll Rand name and trademark. In the United States, virtually all Ingersoll Rand air compressors use the Ingersoll Rand name; however rotary screw compressors offered in Europe may be branded as GHH Rand, which is also a valid division of the same company and not merely some poseur trying to associate their product with the name “Rand”.
The company offered its first pneumatic device prior to 1875 and has remained on top of current air compressor technology ever since. Like some of the other major mass producers of air compressors, Ingersoll Rand offers a wide range of products including various kinds of the compressors. The main product lines include small reciprocating compressors (both portable and stationary); contact cooled rotary compressors; oil-free rotary screw compressors; oil-free centrifugal compressors and others. Like many of the major producers, Ingersoll Rand has vigorously jumped into the small compressor market as well. On top of the basic compressors, they offer a huge range of accessories, spare parts, and other related equipment. Further, Ingersoll Rand is one of the companies that also sales used and refurbished air compressors, so it is possible to get discounted equipment directly from Ingersoll Rand outlets.
Ingersoll Rand also offers top quality customer support and technical assistance, primarily through its “PackageCare” program. PackageCare is a fixed-priced full service maintenance and support contract that can be obtained for various periods of time. Their customer service technicians also provide air system audits, which involve a comprehensive review of your entire pneumatic set up – from compressor to end-use tool – and analyzes performance, identifies problems and efficiency losses, and recommends fixes and improvements as needed. Ingersoll Rand has also taken an aggressive position in support of preventative maintenance and offer a number of programs that their customers can use to prevent major catastrophic damage from occurring to their systems well in advance.
In general, Ingersoll Rand’s multiple customer care and customer service options are seen as providing excellent value and being well worth the additional expense. This is particularly true when it comes to complex air compressors and related pneumatic technology and systems. The general efficiency and state of the art technology of Ingersoll Rand air compressors is also generally accepted. Perhaps a good illustration of this fact was the company winning the 2010 World Frost & Sullivan Award for Customer Value Enhancement in the rotary, oil-free compressor market.
Ingersoll Rand is one of the world’s leaders in both production and advancement of air compressors and pneumatic technology. As such, buying an Ingersoll Rand air compressor and accessories can generally be considered a safe bet.
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